Reference

jempolhoki Privacy Policy For Clear Account Choices

Our jempolhoki Privacy Policy explains what we collect when you open an account, sign in, verify your phone, and connect DANA, OVO, GoPay or QRIS.

Account data explainedWallet records coveredCookie choices availableContact route included
jempolhoki jempolhoki Privacy Policy For Clear Account Choices
CONTACT WHEN NEEDED

Where To Ask About Privacy Policy

A clear contact path helps you question a record without repeating your account story.

Policy questions Send a message through the account support route and identify the Privacy Policy point…
Wallet records If DANA, OVO, GoPay or QRIS status appears incorrectly, include the payment reference rather…
Account changes For a correction, access request, or deletion question, contact us from the signed-in account…
DATA HANDLING DETAILS

What jempolhoki Does With Your Data

We keep this policy practical by linking each data action to an account need: access, verification, payment matching, security, or support.

Data we collect

We may collect your phone number, account identifiers, sign-in timestamps, device and browser details, support messages, and payment references from…

Why we use it

We use account data to provide sign-in, complete phone verification, match a payment status, investigate support cases, maintain session security…

Cookies on devices

Cookies can remember your session, language choice, and consent setting on a mobile browser or desktop.

Account security

Phone verification before account access adds an account check, while device and session signals help us investigate unusual sign-ins.

How long records stay

We retain records for as long as needed for the purpose described, account security, payment reconciliation, dispute handling, or a…

Requests and corrections

You can ask us to access, correct, or remove personal data connected with your account.

Privacy Policy Questions About Your Account

These Privacy Policy answers address the account and wallet questions you are most likely to ask before opening access. We keep the process tied to practical steps: phone verification, cookie settings, payment references, device sessions, and the support route available from your account.

The jempolhoki Privacy Policy covers account details, phone verification, device sessions, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

We use your phone number for the clear account path and phone verification before account access. It helps connect your sign-in with the correct account and supports checks when an unfamiliar device appears.

Yes. The Privacy Policy covers payment status and reference details linked to DANA and QRIS, along with OVO, GoPay, bank transfer, and virtual account activity when those references are connected with your account.

Contact us through the signed-in support route, explain which account detail is incorrect, and complete the requested identity check. We use that account step to prevent an unrelated person from changing your record.

You can submit a removal request through account support. We first verify the request, then assess which records can be removed and which must remain for payment reconciliation, security, dispute handling, or legal obligations.

Cookies can keep your session and privacy choice available on your mobile browser. If you clear or block them, you may need to sign in again and select your cookie preference another time.

Yes. Access and eligibility depend on local law. If you are in Indonesia, check the rules that apply to your location before opening an account, and contact our support route with policy questions.